Who are we? Believe it or not, Hagerty Insurance Agency is the largest classic car insurer in America with over 450,000 policyholders.
Hagerty International Ltd started in the UK in 2006 and our combined policy count makes us the largest classic car insurance company in the world.
We are thrilled to be working in partnership with John and his son Steve – between them they are producing an excellent publication and I know you all enjoy reading and know that this is a ‘font of knowledge’ for many of you.
John suggested it would be rather nice for us to include an item about some of the staff working at Hagerty so that when you call, you have an image in your mind of who you are speaking to – we are a relatively small team of just 16 and are working hard to raise our brand awareness without dropping our high standards of customer service.
We also concentrate on ensuring that we retain our competitive edge, and what sets us apart is not only our experienced team of classic car owners, but also our ability to maintain our premiums at a consistent level. We can achieve this consistency because we do not offer cover on modern or everyday use vehicles, nor do we offer household, life or pet insurance – all of which have contributed to an increase in premium for some of our competitors.
Here follows a short biography of just a few of our staff – selected in no particular order!Charlie Patterson
– Born and schooled in Windsor, previously worked with modern Motor Manufacturers such as Rover Group, SAAB and Nissan and joined Hagerty in 2008 as a Valuations Underwriter.
“I have always had a passion for classic cars in particular, although additionally, I have an interest in Aircraft and Boats as well. I believe this stems from my family background; my father and older brother often had a restoration project at home, whether a 1960s moped or even vintage Tractor at one stage, it obviously rubbed off on me and I have owned various classic cars for the last 20 years. They can be such good investments if (and it’s a BIG if) you buy the right car for the right money and keep it in tip top condition.”
Charlie is our expert on vehicle valuations – and do remember, we provide agreed value from policy inception. We must have this backed up with photos and we re-evaluate every three years.Ian Arthur
– Originally from the Isle of Man.
“My interest of all things old and mechanical came from my late father at an early age, my interest quickly grew into classic cars and motorcycles. I am currently the custodian of the family Morgan which was purchased new by my late grandfather and has been passed down the family since and a 1962 Land rover which I learnt to drive in when I was 6. My ‘never’ project is an early Range Rover which has been in various stages of rebuild for nearly a decade, every year I promise myself this will be the Range Rover year.”
Phil Dunne – Born in a little mining Village in South Yorkshire.
“I moved to Silverstone in 1992 after working in Engineering at British Steel. I started working part time at Silverstone Circuit then full time at their Driving Centre as Front of House Manager for many years. Dealt with Formula 1 administration through to Club events at various circuits, both here in the UK and Europe.
Interested in classics as a very small boy with Grandfather’s passion for Jaguars and racing in the 70s with my Uncle as a 7 year old pit crew!
Cars in the past have been varied from Mk1 Escorts to a late Alfa Romeo Spyder, Morris’s to a Figaro! Have a 1971 Lotus Europa in need of TLC but I will wait on my big 50 present for that!. Spitfire in the pipelines!! Put simply I am a Petrol Head!”
Janet César (pictured with Phil in the ‘POW – ZAP’ photo)
Born in Aldershot – therein lies a clue… most jobs I have had involve customer service from hotel management to running Silverstone Racing Club, which I did for nearly 8 years. My role at Hagerty is to reach out to the classic car community across the UK and raise our brand awareness. I do this by attending club meetings, events, shows and rallies. We will also support by advertising, promoting and hands on help with club events. If you are involved with a club and would like to know more – please do not hesitate to call. P.S. my surname rhymes with bizarre!
Editor’s Note: I first became aware of Hagerty in May 2012 when the insurance premium on my PB fell due for renewal. Although I was aware of their major presence in North America, I was (until 2012) unaware of their presence in the UK and I now see from the article that they have been operating here since 2006!
I was impressed with their customer service and was pleased with the competitive quote offered, which was lower by some considerable margin than the two insurers with whom I had dealt with previously.
I passed on Hagerty’s details to a few of my close MG friends, who subsequently insured their cars with the company and the relationship developed from there.